Handheld Waist Massager for Home Use

Thank you for visiting and shopping with us! Below are the details of our shipping process:

🚚 Processing Time

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

In cases of high order volume or delays due to external factors, we will notify you by email.

🌍 Shipping Times & Delivery

United Arab Emirates:

Estimated delivery time is 7–12 business days.

United States:

Estimated delivery time is 10–16 business days.

Please note that delivery times are estimates and may vary due to customs delays, local postal services, or other factors outside our control.

💸 Shipping Rates

Standard shipping is $6.81, and free on orders over $50.

✈️ Customs & Duties

We currently ship to the UAE and the United States.

UAE orders have no additional charges. For US orders, any customs duties or taxes are set by your government and are the responsibility of the recipient.

❗Incorrect Addresses

Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

📦 Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. Please allow 1–2 business days for the tracking link to update.

📩 Questions?

If you have any questions about your order or shipping status, please contact us here.

Refund & Return Policy

Thank you for shopping with us! We want you to love your purchase, but we understand that sometimes things don’t work out. Please review our policy below:

✅ Returns

We accept returns on eligible items within 30 days of delivery.

To be eligible for a return;

The item must be unused and in the same condition that you received it.

Please note: Return shipping costs are the responsibility of the customer unless the item was defective or damaged upon arrival.

🔁 Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, contact us here with your order number and a photo of the issue.

💰 Refunds

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5 business days (your bank may take a further 5–10 business days to show it).

📩 Start a Return

To initiate a return, please contact us here with your order number and reason for return. We’ll provide return instructions within 24 hours.

📦 Return Address

Please do not send your purchase back to the manufacturer or any address listed on the packaging. Contact us first to confirm the return location.